United Kingdom Legal Information

Zedra Trust Company (UK) Limited (Registered No 920880) is registered in England, registered office: Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS. Zedra Trust Company (UK) Limited is authorised and regulated by the Financial Conduct Authority, register reference 119184, including for the provision of payment services.

Zedra Fiduciary Services (UK) Limited (Registered No. 2362041) is registered in England, registered office: Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS. Zedra Fiduciary Services (UK) Limited is supervised by HMRC for Money Laundering Regulations.

Zedra Legal Services (UK) Limited (Registered No.13323323) is registered in England, registered office: Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS. Zedra Legal Services (UK) Limited is authorised and regulated by the Solicitors Regulation Authority with SRA number 830093.

In accordance with the SRA requirements a copy of Zedra Legal Services (UK)’s complaints handling policy can be found here: Zedra Legal Services (UK) Limited Complaints Policy

Zedra Corporate Solutions UK Limited (Registered No. 10322669) is registered in England, registered office: Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS. Zedra Corporate Solutions UK Limited is supervised by HMRC for Anti-Money Laundering Regulations.

Zedra Secretaries (UK) Limited is (Registered No 10733549) is registered in England, registered office: Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, United Kingdom, WA16 8GS. Zedra Secretaries (UK) Limited is supervised by HMRC for Money Laundering Regulations.

Not all products and services we provide are regulated by the Financial Conduct Authority, but they are covered by the appropriate laws and regulations applicable.

Our aim is to offer great products and excellent service, but we know sometimes things can go wrong. If you have any reason at all to complain, we make you a promise:

• We will do our very best to put things right as soon as you get in touch. If that is not possible, we will make sure you have the contact details of the person dealing with your complaint.
• No matter how you choose to tell us about your complaint, whether it is by phone, via email, or in writing, we will give it our full attention and commitment to resolving it for you. If you wish to register a complaint, please contact us:-

By phone: Telephone 44 1565 748800

By email: [email protected]

In writing:  ZEDRA, Booths Hall, Booths Park 3, Chelford Road, Knutsford, Cheshire, WA16 8GS

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, we will provide details of how to contact the Ombudsman and whether the Ombudsman has jurisdiction when it comes to dealing with your complaint.

Click here for our Terms for Overseas Entity Registration.

Zedra Client Accounts (UK) Limited (Registered No. 12385613) is registered in England, registered office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom. Zedra Client Accounts (UK) Limited is an appointed representative and PSD Agent of Zedra Trust Company (UK) Limited, register reference 119184.

Zedra Global Services (UK) Limited (Registered No. 12544604) is registered in England, registered office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom. Zedra Global Services (UK) Limited is supervised by HMRC for Money Laundering Regulations.

Zedra Inside Pensions Limited (Registered No 06664240) is registered in England, registered office: First Floor, Trident House, 42-48 Victoria Street, St Albans, Hertfordshire, AL1 3HZ.

Zedra Governance Limited is registered in England and Wales under company no. 2952373. VAT Registration No. GB 724361156. Registered Office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom.

Caledonian Trustees Limited is registered in England and Wales under company no. 06007707. VAT Registration No. GB 893994837. Registered Office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom.

AAA Trustee Limited is registered in England and Wales under company no. 09073121. VAT Registration No. GB 210732847. Registered Office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom.

Trustee Matters Limited is registered in England and Wales under company no. 08454748. VAT Registration No. GB 167307892. Registered Office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom.

ZEDRA Corporate Reporting Services (UK) Limited, company registered in England & Wales, United Kingdom. Registered No. 11229922. Registered Office: 5th Flr, Birchin Court, 19 – 25 Birchin Lane, London, EC3V 9DU, United Kingdom. Details of our audit registration can be viewed at www.auditregister.org.uk under the following reference number: ZEDRA Corporate Reporting Services (UK) Limited Limited, 11229922