ZEDRA has once again been shortlisted for the STEP Private Client Awards!

About STEP and the Private Client Awards

With over 21,000 members across 90 countries, STEP is the primary global professional association for practitioners who support family businesses and high net worth individuals with family inheritance and succession planning.

The STEP awards are a true marker of quality in the Private Client industry and our shortlisting is a testament to the exceptional expertise we have across our 20 offices worldwide. 2021 is the second year in a row that ZEDRA has been shortlisted as a finalist

Why we were shortlisted for Trust Company of the Year 2021

Despite the challenges presented by the pandemic, our quick thinking teams have been proactively identifying ways to support clients

We have been truly committed to the ongoing improvement of service levels our clients enjoy. Following on from the implementation of robust independent review processes to oversee client care procedures, we have grown our Trust and wider service offering to further anticipate our clients’ evolving needs beyond 2021.

This has resulted in our clients and referrers recommending us more than ever, many of whom cite reasons including our people, our reliability, response times, reputation and ability to consistently solve their problems.

ZEDRA’s Ivo Hemelraad commented, “Our team’s commitment to exceptional client service is at our core – our people aim high – and we are always very pleased to receive external recognition of their hard work.”

The awards ceremony takes place virtually in September – we look forward to the event and will let you know if we win!