ZEDRA Client Accounts – Designated Client Account Charges, Interest & Foreign Exchange Policy

Interest is calculated daily on the cleared balance of an account and applied in accordance with the standard Lloyds Bank interest rate cycle, which is monthly.

Interest will be paid into the relevant account once a month in arrears.

Interest rates may vary and change from time to time, as decided by Lloyds, with a minimum of one months’ notice for any reduction in rate.

Charges

We do not charge a service fee for holding client monies. ZCAL do receive institutional interest from Lloyds, which is applied on the cumulative amount held across all client accounts managed.

You will be required to pay any charges levied by Lloyds Bank for the money that we remit from the designated client account. These are set out in the table below and reflect the reduced rate that ZCAL receives from Lloyds Bank.

**The following correspondent bank fees are also payable for international payments made outside the EEA. You must accept to incur all bank charges associated with the payment to ensure the beneficiary does not receive a lesser amount than intended.

Zone 1: £12 – USA, Canada, Switzerland, Monaco, San Marino, Jersey, Guernsey and Isle of Man (non EEA).

Zone 2: £20 – rest of the world (excluding EEA)

**SEPA means the Single Euro Payments Area. Payment to a SEPA country means any of the countries or territories listed on the European Payment Council’s website as being part of SEPA https://www.europeanpaymentscouncil.eu/document-library/other/epc-list-sepa-scheme-countries.

Charges are made by Lloyds Bank Plc and will be debited directly from your ZEDRA client bank account.

Foreign Exchange Margins

We have a preferential nonstandard foreign exchange margin in place with Lloyds Bank which applies to all inbound and outbound international payments to the client account. This margin is a maximum margin and any individual payment which would qualify for a lower margin under the Lloyds Bank standard tariff will automatically be priced as such by Lloyds Bank.
We may receive an institutional foreign exchange margin revenue share from Lloyds Bank which is applied on the cumulative flow of foreign exchange payments across Zedra owned bank accounts and managed pooled and designated client bank accounts within the Zedra group of companies. This revenue share does not impact the exchange rate applied to a transaction or the level of service provided.

Protection

ZEDRA Client Accounts (UK) Limited (ZCAL) is an appointed representative and PSD agent of ZEDRA Trust Company (UK) Limited, a firm which is authorised and regulated by the Financial Conduct Authority (the FCA) to provide payment services.

ZCAL provide a segregated instant access account Lloyds Bank, operating in the United Kingdom. ZCAL are not covered by the Financial Services Compensation Scheme, however all funds we hold are segregated in a designated client account. This means funds are separated from firm funds, therefore in the event of ZCAL becoming insolvent funds would be repaid to you as the client.

Amendments

This policy will be updated from time to time.

Contacts

Please get in touch with your usual ZEDRA contact if you need any clarification on the contents of this policy.

Updated February 2026

ZEDRA Client Accounts (UK) Limited is an appointed representative, Register No: 939006 and PSD agent, Register No: 938782, of ZEDRA Trust Company (UK) Limited,
which is authorised and regulated by the Financial Conduct Authority, Register No: 119184, including for the provision of payment services. Company Registration
No 12385613 with registered office at Birchin Court, 5th Floor, 19–25 Birchin Lane, London, EC3V 9DU, United Kingdom.