Assistant Administrator

Jersey, Channel Islands

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The Assistant Administrator will effect banking instructions with supervision, construct basic written communications and liaise and communicate with their team on client instructions. The role holder will alert their team and management to any problems, be aware and meet utilisation targets, have a basic understanding of the computer systems used by ZEDRA, maintain  enthusiasm and a confident mature attitude. The successful Assistant Administrator will develop an organised approach to work flows and time management and will be responsible for supporting their team in day to day fiduciary activity.

Key Accountabilities


The effective Assistant Administrator will ensure that they deliver and support their team in delivering high quality service to all clients, working with the business, the Directors and intermediaries to ensure longevity of relationships.  They will be required to prepare any other documentation required for the administration of client structures under the supervision and direction of team members.  The Assistant Administrator will not be expected to manage client relationships however will be involved with supporting team members in their management of client relationships and the administrative work that is required including relevant bookkeeping and accounting, and will be able to interact with clients in line with ZEDRA standards.


The Assistant Administrator will achieve personal targets as set out for their role for time recording, utilisation and will ensure accurate completion of time sheets and demonstrate an awareness of the importance and effect of time recording.  The role holder will assist the team in payment and collection of fees and debtors in a timely manner.


Knowledge and Experience

The successful applicant will develop experience within the fiduciary field and will demonstrate strong work ethic and a desire to learn.  They will demonstrate ambition to develop a base level of technical competency and build on the skills learnt through their education to date.

An Assistant Administrator is expected to be educated to a minimum of 5 GCSE’s  or equivalent, and to be keen to seek relevant professional qualifications (such as STEP or ICSA or equivalent).

The Assistant Administrator  is expected to study towards a relevant professional qualification. Once qualified you will also be expected to maintain the relevant Continued Professional Development (CPD) hours in line with your relevant qualification.